Return Policy

Last updated: August 6, 2025

1. Overview

Style My Snap offers a digital service for beautifying screenshots, code snippets, and Twitter posts. Since our service is digital and provides immediate value upon purchase, we have a specific return policy designed to protect both our customers and our business.

2. Digital Service Nature

Our service is delivered digitally and provides immediate access to premium features. Once you purchase lifetime access, you gain instant access to unlimited downloads, high-resolution exports, and priority support.

3. Refund Eligibility

We offer refunds under the following circumstances:

  • Billing Errors: If there was an error in billing or you were charged incorrectly

4. Non-Refundable Circumstances

Refunds will not be provided in the following cases:

  • Change of mind after using the service
  • Failure to read or understand the service description
  • Compatibility issues with your device or browser
  • Requests made after 7 days from the purchase date
  • Violation of our Terms of Service

5. Refund Process

To request a refund:

  1. Contact us at shanbuildsstuff@gmail.com within the eligible timeframe
  2. Include your order details and reason for the refund request
  3. Provide any relevant screenshots or documentation for technical issues
  4. We will review your request and respond within 48 hours
  5. If approved, refunds will be processed within 5-10 business days

6. Partial Refunds

We do not offer partial refunds. Our lifetime access is a single purchase that provides complete access to all premium features.

7. Dispute Resolution

If you disagree with our refund decision, you may:

  • Request a review of your case with additional documentation
  • Contact your payment provider for assistance
  • Seek resolution through appropriate consumer protection agencies

8. Service Guarantee

We stand behind our service quality. If you experience issues with the service functionality, we will work to resolve them promptly. Our goal is to ensure you receive the value you expect from your purchase.

9. Contact Information

For refund requests or questions about this policy, please contact us at shanbuildsstuff@gmail.com. We aim to respond to all inquiries within 24 hours.

10. Policy Updates

We reserve the right to update this return policy at any time. Changes will be effective immediately upon posting. We encourage you to review this policy periodically.